Mobile App Maintenance & Care Plans
|
Feature |
Basic Care |
Standard Care |
Business Care |
Priority Care |
|
Technical support & troubleshooting |
✓ |
✓ |
✓ |
✓ |
|
Minor bug fixes |
✓ |
✓ |
✓ |
✓ |
|
OS compatibility updates (Android/iOS version support) |
✓ (as needed) |
✓ |
✓ |
✓ Priority |
|
Crash monitoring & reporting |
Basic |
✓ Active monitoring |
✓ Active monitoring |
✓ 24/7 monitoring |
|
App Store / Play Store compliance updates |
✓ |
✓ |
✓ |
✓ Priority handling |
|
Backend/API maintenance & monitoring |
✗ |
✓ |
✓ |
✓ 24/7 monitoring |
|
Monthly backups (server/database) & disaster recovery |
✓ (1/month) |
✓ (2/month) |
✓ (Weekly) |
✓ (Weekly) |
|
Security patches & monitoring |
Basic scan |
✓ Active monitoring |
✓ Active monitoring |
✓ 24/7 monitoring |
|
Push notification management |
✗ |
✓ |
✓ |
✓ |
|
Performance optimization |
✗ |
✓ |
✓ |
✓ Ongoing |
|
Monthly app analytics report (installs, crashes, usage) |
✗ |
✓ |
✓ |
✓ Detailed + insights |
|
Server/API uptime monitoring |
✗ |
✗ |
✓ |
✓ |
|
Response time commitment |
Best-effort (2-3 business days) |
Best-effort (1-2 business days) |
24-hour response |
4-hour response |
|
Priority queue for support requests |
✗ |
✗ |
✓ |
✓ Top priority |
|
Dedicated support contact |
✗ |
✗ |
✗ |
✓ |
|
Ideal for |
Simple utility apps |
Active business apps |
Apps with backend/API, moderate traffic |
Mission-critical / revenue-generating apps |
Plan Notes
✅ Term: All plans run on a 12-month term, billed monthly. Annual pre-payment discounts available on request.
✅ Payment: Monthly fee payable by the 15th of every month (as per standard maintenance agreement).
✅ Not included in any plan: New feature development, major redesigns, backend architecture changes, or new platform ports (e.g., adding iOS to an Android-only app) — these require a separate agreement and additional fees.
✅ Apps with complex backends, high traffic, or heavy third-party integrations may be quoted slightly above the listed price.
✅ Each plan is governed by our standard Mobile App Maintenance Agreement, covering warranty, liability, confidentiality, and termination terms.
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+91 9999311584
+91 9999311584