Website Maintenance & Care Plans
|
Feature |
Basic Care |
Standard Care |
Business Care |
Priority Care |
|
Technical support & troubleshooting |
✓ |
✓ |
✓ |
✓ |
|
Minor content & image updates |
✓ |
✓ |
✓ |
✓ |
|
Broken link fixes |
✓ |
✓ |
✓ |
✓ |
|
Monthly backups & disaster recovery |
✓ (1/month) |
✓ (1/month) |
✓ (2/month) |
✓ (Weekly) |
|
Security monitoring & updates |
Basic scan |
✓ Active monitoring |
✓ Active monitoring |
✓ 24/7 monitoring |
|
Hack recovery (restore from last backup) |
✓(within 3 days) |
✓(within 3 days) |
✓(within 2 days) |
✓ Priority restore |
|
Email accounts setup & forwarding |
✓ |
✓ |
✓ |
✓ |
|
Website analytics report |
✗ |
✓Monthly |
✓Monthly |
✓ 15 Days (Detailed + insights) |
|
Uptime monitoring |
✗ |
✗ |
✓ |
✓ |
|
Response time commitment |
Best-effort (2-3 business days) |
Best-effort (1-2 business days) |
24-hour response |
4-hour response |
|
Priority queue for support requests |
✗ |
✗ |
✓ |
✓ Top priority |
|
Dedicated support contact |
✗ |
✗ |
✗ |
✓ |
|
Ideal for |
Small static sites |
Active WordPress business sites |
eCommerce / high-traffic sites |
Mission-critical / revenue-generating sites |
Plan Notes
✅ Term: All plans run on a 12-month term, billed monthly. Annual pre-payment discounts available on request.
✅ Payment: Monthly fee payable by the 15th of every month (as per standard maintenance agreement).
✅ Not included in any plan: New module/feature development, website redesigns, or major functionality changes — these require a separate agreement and additional fees.
✅ Complex or large websites may be quoted slightly above the listed price based on size and complexity.
✅ Each plan is governed by our standard Website Maintenance Agreement, covering warranty, liability, confidentiality, and termination terms.
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+91 9999311584
+91 9999311584